Client Strategy
Assists with Onboarding, Keeps you updated on where we are at with projects, Monitor KPI’s, ensures you are constantly becoming more efficient, Proactive calls and Annual technology reviews – Not to tell you what's wrong – but to tell you what directions things are headed.
Client Success
First Point of Contact at PACE. Oversees the Onboarding period, Monitors KPI’s, and Proactive Calls to improve business results and ensures technology success!
Infrastructure Management
Scheduled Onsite Visits, Alignment to Standards & Best Practices, Proactive System & Security Checks, Onsite Troubleshooting, Backup Testing and more!
Help-Desk Support
Fast and friendly Emergency Support (Onsite & Remote) available 24/7, easy to use Ticketing System, get help via Online, Phone or Email 8AM – 8 PM.