IT Business Planning For 2020 – Seminar Recap
As the year is coming to an end, this is the time that most businesses and organizations look back on how things went to start planning for the new year. We recently held a seminar for the Canadian Society of Association Executives (www.csae.com) on how to create a Strategic IT Plan. This blog is a break-down of the presentation, so that other businesses and organizations can leverage what was reviewed in order to start their own 2020 IT Business Planning.
First, We began the seminar with a poll to quickly gauge the audience on who felt as if they had a good process around general Business Planning. Quite shockingly, approximately only 2% of the audience felt as though they did. If you don’t have a good process or structure around Business Planning, I have a fantastic free resource that we discovered many years ago, and it has been a key factor in our own business success. The organization is called Gazelles (www.gazelles.com), and they have structured a system for Business Planning and management based on how John D. Rockefeller ran his businesses. We highly recommend reading their book Scaling Up (https://scalingup.com/), written by their CEO, Verne Harnish, and utilizing their free resources (https://gazelles.com/resources/growth-tools) – specifically the One-Page Strategic Plan. In one simple view, you develop the guiding principles of your organization, set long, medium and short-term goals, and the key initiatives and measurable KPI’s that will help you attain them. We really love this subject, so please contact us if you need any assistance. We also had a focus on process for every section of the presentation, and questions for reflection afterwards. For this section we asked:
- What is your current process for Business Planning?
- When do you start the process, what are the key dates, and when is your completion date?
- Who’s responsible for ensuring this gets done?
- What is the process for identifying the top IT issues slowing down your people?
- What is the process to assess and report to management, any areas of risk with regards to IT?
- What is the process for infrastructure review – how often does it happen, how is it documented and who is involved? Are we really following any structure or process or just reacting to issues as they come along?
- Do you have a defined process for managing hardware replacements?
- Are you budgeting for hardware replacements and capital costs related to IT?
- Do you keep an up-to-date inventory of your IT equipment? (PC’s, laptops, servers, networking equipment, etc.)
- Beyond having a firewall and antivirus, what process is in place and reported to management showing the business that there is an alignment to basic security standards?
- What is the process and timeline to recover from a disaster or major server failure?
- If you are running Cloud Services, have you checked the retention rate on data to ensure it meets your requirements? (FYI, many Cloud Services only have a 30-day backup data retention policy)